Hosted Environments provides our clients with all of the capabilities of a Fortune 500 IT department in one single outsourced and managed service: guaranteed application delivery, a professional helpdesk, access from anywhere, network administration, infrastructure management, bulletproof security, total redundancy, disaster recovery, and much more.
The foundation of our solution is eliminating the dependence on client-side equipment, software, and helpdesk personnel. In doing this, Hosted Environments essentially replaces the mundane tasks of an in-house IT department, freeing up staff for more important managerial and strategic IT roles. There are no servers to manage, no software to install, no computers to maintain, and no upgrades to perform. Users simply require an Internet connection (or point-to-point MPLS) and a browser. Everything else is delivered by Hosted Environments .
- 24x7 technical support
By shadowing your session, our expert support staff can answer your questions and show you the solution in real time.
- Redundant load-balanced servers
Redundancy means we can perform installations, maintenance, and updates without interrupting your service.
- Enterprise class backups
Nightly incremental and weekly full backups to redundant NAS storage ensures strong disaster recovery, and rapid restores when necessary.
- Firewall protection
Having a firewall is not enough. Our Firewalls are managed to ensure security without making it impossible for you to work.
- Virus protection
Incoming and outgoing data is scanned at the server and firewall. Updates are managed so users avoid tedious security questions.
- Spyware protection
Fully managed spyware protection including realtime scans and no user interaction.
- Spam protection
Managed Spam protection without user interaction. We help ensure you don't miss an important email because it was accidentally blocked or because your provider is too loose with the rules that your inundated with junk.
- Annual equipment upgrades
Don't buy equipment that is obsolete as soon as you buy it. Expand or contract you business and leave all the hardware to us.